Why Sigma

Built for hospitality.
Backed by real people.

Sigma Sourcing is purpose-built for FF&E and OS&E purchasing companies. It combines the flexibility of a custom system with the reliability of off-the-shelf software, plus a support team that actually provides fast, reliable, and accurate help when you have a question.

The problem

Procurement wasn’t built to work this way

Most hospitality teams run FF&E and OS&E procurement on tools that were never designed for it. The result is slow, manual, and easy to get wrong.

Endless manual re-entry

The same specs get retyped into budgets, purchase orders, and invoices. Every rekey is another chance for a costly error.

Quotes scattered everywhere

Vendor quotes and bids live in email threads and spreadsheets, with no single place to compare them or track who responded.

No visibility, no control

With work spread across disconnected tools, it’s hard to see project spend, track status, or trust that the numbers are right.

The difference

Not just software. A procurement partnership.

Generic platforms are built for everyone, which means they’re optimized for no one in particular. Sigma is different.

Off-the-shelf software

Ready out of the box

Generic platforms are fast to deploy, but they’re built for everyone, which means they’re optimized for no one in particular.

  • Quick to get started
  • Low upfront cost
  • Not built for hospitality procurement
  • Can’t adapt to your specific workflow
  • You’ll outgrow it
Sigma Sourcing

Custom off-the-shelf

Purpose-built for hospitality procurement, with the flexibility of a custom system and none of the development overhead.

  • Quick to get started
  • NO upfront cost
  • Built specifically for FF&E & OS&E
  • Flexible to fit your exact workflow
  • Web-based, always up to date
  • Responsive dev & support team
  • You’ll never outgrow it
How we support you

A service level and pricing that fits your organization

Every tier includes full access to the Sigma platform. Choose the support level and partnership model that fits your company.

Silver

Responsive support for day-to-day procurement operations.

  • Immediate response on urgent matters
  • 24-hour response on non-urgent issues
  • Semi-annual software updates
  • Online tutorials and help resources
  • Live training and consulting available
  • Basic system customizations
Gold

Direct developer access and faster support for growing teams.

Everything in Silver, plus…
  • Direct access to developers for questions
  • 4-hour response times
  • Quarterly software updates
  • Live training included
Platinum

The fastest support, latest features, and a true collaborative partnership with Sigma.

Everything in Gold, plus…
  • 2-hour response times
  • Newest features as they’re released
  • Input on Sigma’s product roadmap
  • Annual on-site planning session
What our clients say

Trusted by hospitality purchasing companies

Sigma Sourcing understood the many different facets of the procurement process and offered the flexibility to modify their system to fit our specific needs.

Ted CarrollPresident, Carroll Adams Group

As a smaller business, Sigma felt like a kindred spirit and was eager to hear our ideas and feedback. To Sigma, we were not just another number.

Chris ShinkleVice President, Midas Hospitality

The budget reporting is exceptional and gives us a much better sense of how things are being spent. Now we can present the information to the client in multiple ways down to the very detail.

Chief O’HaraCEO, The Ness Group
Good to know

Frequently asked questions

What makes Sigma Sourcing different than other purchasing software providers?
Sigma Sourcing is dedicated to providing software as a service, much in the same way our clients provide procurement services to their clients - focused on FF&E and OS&E. Service to us means the software changes and grows as our clients do. We work closely with your team, through onsite training and a highly interactive support process. Working with us provides you with an immediate blend of procurement and technology expertise that can be applied to your next project.
Is customized software expensive?
This type of software does come at a slightly higher price than prepackaged systems that don’t offer support, features tailored to hospitality procurement, and ever-advancing capabilities. However, our cost is far below hiring full-time staff to develop your own system, and comes with significantly less risk or time to implement. Think of it as getting the best of both worlds.
How do I know when it is time for new software?
The only person who truly knows when it is time for new software is you, but typical times include: business is just getting started, your current provider has stopped providing service or the service is unreliable, new projects are outside your existing system’s capabilities or you’re just over using antiquated slow system.
Will the system work as fast as I do?
The system was designed with speed in mind, using efficient design, many page-caching techniques, and performance monitoring tools to ensure your users see fast page load times.
When we grow or our business changes, can I add or subtract users at any time?
Yes. Your monthly invoice will reflect any changes made to staff within the month. Pay for only what you use, when you use it, subject to a company minimum fee. Changes within the month will be pro-rated to reflect new and subtracted users.
What results can you share?
Our founder and current president Ben Gripka has been developing industry-specific procurement software since 2001. You’ll find success stories here, including our most recent deployment in the hospitality procurement industry, where Sigma Sourcing is 100 percent focused on serving today.

Ready to find the right fit for your company?

Talk to us about which service level makes sense and how Sigma can adapt to your procurement workflow.