Great software deserves great documentation, so Sigma's team took on an extensive review of every user guide, updating them from top to bottom to reflect exactly how the system looks and works today. The flagship Purchaser User Guide walks through the full workflow, from Specs and the Line Item Budget through RFQs, Purchase Orders, Order Status and Expediting, Payment Vouchers, and Reports. Alongside it, role-based guides for Clients, Designers, Freight Forwarders, and Vendors mean everyone who touches a project has a resource written for their part of it.
Finding the right answer is faster, too. The Help content search bar lets you type your question and go straight to the material that addresses it, instead of paging through a manual. Behind it sits a growing library of clear, focused answers to the questions users actually ask, so whether you are wondering how to copy Specs between Projects or set a custom number for your Purchase Orders, the guidance is a search away.
And when the guides do not cover it, real people do. Sigma's support team is known for responding quickly and helpfully, so you are never left waiting when a project is on the line. It is all part of the same commitment: give you the tools to find answers on your own, and back them with a team that is ready the moment you need one.